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FAQs
How Long Will It Take To Get My Package?
The delivery time depends on various factors, including your location, the shipping method chosen, and product availability. Typically, you can find an estimated delivery timeframe provided during the checkout process. Keep in mind that this is an estimate, and actual delivery times may vary.
How much is the delivery fees?
Delivery fees are the costs incurred by Rexxonis and our logistics partners to deliver to your selected address. Delivery fees vary based on your geographic location, delivery method, shipment method and the size or category of the product you ordered. You can review delivery fees before placing your order on the product page as well as during checkout.
What Payment Methods Are Accepted?
We accept credit card and bank transfers as forms of payment.
Is Buying On-Line Safe?
Absolutely! We prioritize the security of your transactions on our platform. We employ advanced encryption technologies to safeguard your personal and financial information. Our secure checkout process ensures that your data is protected at every step.
Are prices on Rexxonis negotiable?
Prices on Rexxonis are not negotiable. Our teams are working constantly to get the best quality products at competitive prices.
How do I pay for my order?
We accept credit card and bank transfers as forms of payment.
How Can I Return a Product?
To request a return:
- Log into your Rexxonis account.
- Select Account in the upper right-hand menu.
- Select Orders.
- Find the item you would like to return and click on “Request a return”.
- Select the number of items you wish to return, the reason for the return and give us more details to help us identify the issue with the product.
- Select your preferred refund method.
- Select your preferred return method (pick up from your address or drop off at a pick-up station).
- Check your information and submit your return request.
Can I change my delivery information (address/phone) after placing my order?
Once an order has been placed you can no longer change the delivery details. We recommend you verify your delivery information on the checkout page prior to submitting your order.
I missed my delivery. What happens now?
Not to worry we will reschedule your order the next business day. We will make a total of 2 attempts to deliver the package before canceling your order. You will be notified before we make the second attempt so we request that you remain available to avoid order cancellation.
Are all products on Rexxonis original and genuine?
We are committed to offering our customers only 100% genuine and original products. Any seller found to be selling non-genuine products will be penalized and/or delisted from Rexxonis.
My order is delayed, what should I do?
We aim to avoid delays however due to unforeseen circumstances such as severe weather, packages can face delays. If your delivery is more than 2 days late, please contact us here. We will also send you an update via email as soon as it is available for delivery.